Best Western Plus Monterrey Airport

Coffee Concierge Copy Cot Currency exchange Desk Dry cleaning service Express check in Family rooms First aid Fitness Center Free Wifi Free car parking Garden Hairdryer Housekeeping Internet access Iron and board Laundry Service Lifts Lounge Luggage storage Microwave Minibar Non smoking rooms Outdoor pool Parking Restaurant(s) Room Service Safe Security Features Shuttle service Smoke detector Swimming pool TV Terrace Wake-Up service Wifi

1/5 Gaby Gomez

I ordered pizza and wings for my family and the receptionist sent my food away. First she said she called my room but that no one answered. We were there in the room and phone never rang. Then she said they were too busy to contact me. Finally, she said she said that it was because the pizza wasn’t from the hotel. Crazy. I find this out two hours AFTER I ordered the food. Don’t come here. It wasn’t Uber eats, liar. It was domino’s. Our room was just a few feet away from the entrance. Someone could have knocked on our door. We were back in our room from the pool when the pizza got there. I kno…

3/5 Max

Very nice people working at the hotel. The rooms are clean. The breakfast is good. Bring your own phone charger as the outlets do not work very well and the number of outlets is limited. Avoid staying on the first floor near the parking lot if you are a light sleeper. Unfortunately, the other guests can be quite noisy in the hallways at night or perhaps it’s just the first floor. Convenient to the airport and reliable.

4/5 R V

Nice, clean near the airport. Breakfast was really good and included. Parking is tight but, I guess it was fully booked. Ended up parking sideways near the entrance as directed by security which I was glad to see. Our room was near the lobby so was a bit loud very early..but, over all will definitely stay here again.