Hampton Inn by Hilton Monterrey Apodaca

Business Center Cleaning Coffee Copy Cot Dry cleaning service Express check in Family rooms Fan First aid Fitness Center Free Wifi Free car parking Hairdryer Housekeeping Indoor pool Internet access Iron and board Laundry Service Lifts Lounge Luggage storage Lunch Microwave Non smoking rooms Parking Radio Refrigerator Restaurant(s) Room Service Safe Security Features Shuttle service Smoke detector Smoking area Sofa bed Swimming pool TV Telephone Terrace Wheelchair accessible Wifi

1/5 Jeff Gillette

The reception ladies are very nice. The shuttle from the airport was a two hour wait. The shuttle to the airport at 3 pm was 1 hour because the driver was not there yet. The rooms are not comfortable. The laundry is ridiculous.dirty and two of three washing machines are broken. The tank filled up but my clothes but did not wash or spin so soaked and still dirty. I do not recommend this hotel at all. Whoever scores this place a 5 needs to get out more. With the possible exception of the front desk, there is nothing about it that is a 5.

5/5 Alex Obregon

I have to say it is very well located, their parking lot is limited but okay. Front desk people is not friendly at all. They have a bar and terraza which is very convenient, happy hour from Monday to Thursday. By the way their breakfast is great...

5/5 Jamie Gregory

I have traveled a lot in my time. The staff and overall service is incredible. They have hands down go out of their way every chance they get. I didn't have a fridge in the room. 20 min man delivered a fridge. I needed a sleeping fan. Came back to the room after dinner. Brand new fan in room waiting. Happy hour 2 beer or 2 cokes for free plus miniature snacks. Breakfast is full out. Not an American fake breakfast. Full kitchen to order.