Novotel Mexico City Toreo, a four-star property, sits in Naucalpan De Juarez. On site you'll find a spa, a restaurant and breakfast. It scores 4.4/5 across 481 guest reviews — a very good rating. In our 2026 scans we observed rooms from US$95 per night.
Facilities
Guest reviews
4.4481 reviewsThis is a very nice hotel. Room is ample, cozy and very well decorated. Very comfortable and has all amenities one expects. There is a restaurant, there is a complimentary access to an outside gym, just a couple of minutes walking in the same block. The service was a bad experience. From the check-in that lacked information and instructions, how to get in the room, restaurant and gym working hour and even the complimentary entrance the gym. Traffic jam in Mexico City is very caotic so plan to move nearby.
I had a disappointing experience with my booking. I accidentally booked the wrong hotel location and reached out to customer service immediately to request a transfer or any alternative solution, but despite reaching out immediately, I was charged a $165 cancellation fee with no flexibility or option to modify the reservation. A simple location transfer would have solved the issue. Not only was customer support unhelpful, but they were also not polite or empathetic at all, and the refund policy felt unnecessarily strict. I do not feel supported as a customer and would think twice before bookin…
Extremely Disappointed — Stay Away! I was genuinely excited to stay here, but my experience quickly turned into a nightmare. The room conditions were unacceptable, the service was terrible, and the staff—including management—were rude and dismissive. I expected so much more and was shocked by the unprofessionalism and what felt like shady business practices. I strongly advise others to avoid this place.
Frequently asked about Novotel Mexico City Toreo
How much does Novotel Mexico City Toreo cost?
Prices we observed in 2026 started at US$95 per night. These are scan observations, not a live quote: the final rate depends on your dates. Use the check-availability widget on this page to see the current price.
Where is Novotel Mexico City Toreo?
The address is Av Primero De Mayo 120, Naucalpan De Juarez, Mexico, Naucalpan De Juarez. This page's "View on map" link opens the exact spot.
What facilities does Novotel Mexico City Toreo have?
The hotel lists 24 Hour Front Desk, 24H. Security, Air conditioning, Alarm clock, Banquet and Bars. The full list (55 facilities) is in this page's facilities section.
How do I book Novotel Mexico City Toreo?
Pick dates and guests in this page's check-availability widget: it takes you to the live price on app.impt.io, where you complete the booking. Most rooms come with free cancellation, and every booking removes a tonne of CO₂.
