Quinta Real Monterrey

Beach nearby Breakfast in room Business Center Carpeted Concierge Copy Cot Desk Dry cleaning service Family rooms Fitness Center Free Wifi Free car parking Garden Hairdryer Housekeeping Indoor pool Internet access Iron and board Jacuzzi Laundry Service Lifts Luggage storage Massage Non smoking rooms Parking Pay per view Restaurant(s) Room Service Safe Security Features Shower Slippers Smoke detector Spa Swimming pool TV Telephone Towels Valet parking WC Wake-Up service Water Wheelchair accessible Wifi

3/5 Mike Erikson

From the get-go check-in was okay, the staff throughout the hotel only speak okay English - at best, and conversation is often difficult. when I get to my room my water was already partially consumed and the seal was broken. I noticed that the paint was peeling from the walls and that there was significant amount of black mold in my shower and on some places on the walls. I also saw that there was some beverage of some sort spilled on my nightstand and other areas that it just wasn't really that clean. I had two conditioners and did not have lotion as well. The reading light over the bed wo…

1/5 Ashutosh Kejriwal

Too bad service right from check in to the pool where I went for 10 mins to order something and called the reception and no one came. Absolutely the worst experience compared to any Quinta Real

1/5 Robert Chad Schellinck

This is my 3rd and last time here. The place is rundown and dirty. I stayed in room 109 on the first floor. There were signs of water damage. The fridge was broken and moldy. The shower vent was falling down. The electric panel in the closet was open and moldy. On the second night the hall was wet outside of my room and inside the bathroom ceiling was leaking. The MGT came by the next day to inspect but never said anything. Turns out the room across the hall was flooded ( 108 ). I guess water damage is commonplace. I complained again at checkout, but nothing was done. It is a shame because the…